Rocki Francour
Sales/Quality System Manager
Rocki started at Fernstrum in 2008 after earning her Bachelor of Science in Criminal Justice from Grand Valley State University.
ABOUT ROCKI
Rocki has grown with the company in many aspects as she has held many different positions including Receptionist, Customer Service Representative, Salesperson, Inside Sales Manager, Systems Manager, and now Sales/Quality System Manager. With her eagerness to learn and attention to detail she has helped to bring more efficient processes to our team. Rocki played a key role in Fernstrum’s successful ISO 9001:2015 certification, which she continues to spearhead, developing and implementing new business processes that continually grow and improve our Quality Management System.
Outside of work she enjoys traveling and spending time with her husband, kids, and grandson.